The site is operated by Hervé ROY – ORGALIK.
The head office:
22 Grand’Rue
42380 Saint-Bonnet-Le-Château
RCM Saint-Etienne (France): 440 696 458
SIRET number: 440 696 458 00023

Any order for a product appearing in the online store requires prior consultation of these general conditions. These conditions are concluded between Hervé ROY – ORGALIK and the persons, hereinafter referred to as “the customer”, wishing to make a purchase via the website,

The parties agree that their relations will be governed exclusively by this contract, to the exclusion of any condition previously available on the Site. However, if a condition were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France.

The order

The offers contained in this site are valid as long as the related products remain online and while stocks last.

Any order form signed with the click of validation constitutes an irrevocable commitment from the customer which can only be called into question in the cases exhaustively provided for in these general conditions of sale.

Hervé ROY – ORGALIK undertakes to honor orders received on the website only within the limits of available stocks of the products. The order will be executed within the time limits specified on the Site, upon confirmation of the order by Hervé ROY – ORGALIK and in any event no later than 30 working days following the confirmation of the order subject to the availability of the ordered product and except specific agreement between the parts.

In case of out of stock or unavailability of the ordered product, Hervé ROY – ORGALIK undertakes to inform the customer as soon as possible and to specify an availability period. The customer will confirm by email his choice to wait for the availability of the product or to be reimbursed.

The products ordered remain the property of Hervé ROY – ORGALIK until the final and full payment of their price in accordance with the terms of law n ° 80 335 of 12 May 1980. Hervé ROY – ORGALIK reserves the right to claim the products ordered in default of payment. In this case and at the first request of Hervé ROY – ORGALIK, the customer agrees to return any unpaid product, all costs at his expense.

Payment terms

Full payment is due when ordering. The customer agrees to pay the price stipulated for the product ordered on the Site (price of the product and transport) as well as to pay or have paid, if necessary, and this directly to the freight forwarder or carrier, the rights of customs, VAT or other taxes due on the occasion of the importation of the products into the country of the place of delivery.

The customer guarantees Hervé ROY – ORGALIK that he has the necessary authorizations to use the payment method of his choice as proposed below:

  • By credit card as offered on the Site. The order validated by the customer will be considered effective by Hervé ROY – ORGALIK only when the bank payment centers concerned have given their agreement. In case of refusal of the said centers, the order will be automatically canceled and the customer will be notified by email.
  • By Paypal: the order validated by the customer will only be considered effective by Hervé ROY – ORGALIK when the amount is collected by Hervé ROY – ORGALIK
  • By Stripe the order validated by the customer will only be considered effective by Hervé ROY – ORGALIK when the amount is collected by Hervé ROY – ORGALIK

Prices and customs duties

Prices are quoted in euros all taxes included. They take into account the VAT applicable on the day of the order. They do not include participation in the delivery costs invoiced in addition and which appear in the customer’s basket and which will be indicated in the order confirmation.

For delivery within the European Union, prices take into account the VAT applicable on the day of the order. They are therefore indicated VAT included. No other customs duty or VAT will be payable for a delivery within the European Union. Any change in the applicable rate may be reflected in the selling price of the products in the catalog.

For delivery outside the European Union, the customer must pay customs duties, VAT or other taxes due on the occasion of importing the products into the country of the place of delivery. The related formalities are also the sole responsibility of the customer, unless otherwise specified. The customer is solely responsible for checking the possibilities of importing the products ordered under the law of the territory of the country of delivery.

Transfer of risk and responsibility

The transfer of risks to the customer takes place upon delivery of the products by the carrier to the customer of Hervé ROY – ORGALIK.

During the withdrawal period mentioned in these general conditions of sale, the customer is responsible for the product as custodian. In case of deterioration or destruction of the product during the custody of the customer, the latter will suffer all the consequences.

Hervé ROY – ORGALIK cannot be held liable for any damage of any kind, whether material, immaterial or bodily, which could result from a malfunction or from the improper use of the products sold. It is the same for the possible modifications of the products resulting from the manufacturers.

The customer must read the technical specifications of the product before ordering. It is up to him to inquire, if he wishes to validate particular specifications, at this address or directly on the manufacturer’s website.

The photographs and characteristics illustrating the products are given for information only and do not enter into the contractual field. If errors are introduced, the responsibility of Hervé ROY – ORGALIK can in no case be engaged.


The products are delivered to the address indicated by the customer on the order form.

Delivery is deemed to have been made upon delivery of the product to the carrier. The delivery slip given by the carrier, dated and signed by the customer upon delivery of the product will constitute proof of transport and delivery. On delivery, the customer must check the content, conformity and condition of the product (s).

In the event of delay, damage, total or partial loss, or any other problem, it is the customer’s responsibility to exercise any recourse with the carrier without the responsibility of Hervé ROY – ORGALIK being ever called into question. Therefore, upon delivery, Hervé ROY – ORGALIK recommends that the customer check the condition of the products delivered before signing the acknowledgment of receipt of the package. If he finds anomalies, he must refuse delivery of the products or issue handwritten, precise and dated reservations. These reservations must be confirmed with the carrier by registered letter with acknowledgment of receipt within 3 working days of delivery of the products. A copy will be sent to Hervé ROY – ORGALIK.

Are considered as cases of force majeure, in addition to those usually retained by the case law of the French Courts and Tribunals: total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason whatsoever. , governmental or legal restrictions, computer failures, blockages of telecommunications including networks and in particular the Internet.

The occurrence of a case of force majeure will, initially, automatically suspend the execution of the order. If beyond a period of 3 months, the parties note the persistence of the case of force majeure, the order will be automatically canceled, unless otherwise agreed by both parties.

In the absence of the recipient during delivery, the carrier will leave a calling card at the delivery address indicated by the customer. The products must be collected at the address and in the manner indicated by the carrier.

In the event of non-withdrawal within the time limits set by the carrier, the products will be returned to Hervé ROY – ORGALIK who reserves the right to reimburse the price of the products, the shipping costs remaining the responsibility of the customer.


Complaints for non-conformity of the product (s) delivered with the order must be made in writing directly to Hervé ROY – ORGALIK and immediately upon receipt. The customer must keep the packaging and the delivery slip.

In the event of an error on the product, the customer undertakes to return the said product or products concerned within 7 days of receipt, on the condition that they are returned without opening their packaging, in their condition. and original packaging with accompanying documents.

Upon receipt of the product in due form, Hervé ROY – ORGALIK will return the product initially ordered at its own expense.

The right of withdrawal

The customer has, within 14 days of receipt of his order, a right of return, at his expense, for exchange or refund, products that do not suit him in accordance with article L 121– 16 of the Consumer Code. This return procedure will be done by the withdrawal form sent to the customer upon confirmation of the order to the email address specified in the customer account or by any other unambiguous statement expressing the desire to withdraw. Once the form is duly completed, it must be sent by email to or by mail to: Hervé ROY – ORGALIK – 22, Grand’rue – 42380 SAINT-BONNET-LE-CHÂTEAU. To be compliant, the return of the item ordered must take place within a maximum period of 14 days after notification of the right of withdrawal or sending the form.

The returned product must be in its original condition and packaging. It must not have been used, nor have suffered any deterioration, however minimal, and be in a state of perfect cleanliness. Otherwise, the depreciation of the property will be proven and the right of withdrawal will be invalidated.

Return costs are the responsibility of the customer.

Within a maximum period of 15 days from receipt of the product and after checking the original condition and confirming it, Hervé ROY – ORGALIK will reimburse the full amount initially paid to the customer.

If the customer withdraws while the product is being delivered (supported by the carrier) and therefore refuses the goods, return costs will be charged to him.

The guarantee

Products purchased on our site benefit from the manufacturer’s warranty indicated for each product. The manufacturers’ warranties are one or two years, parts and labor – depending on the product. However, depending on the brand of the product, some only support the spare part. In the event of a breakdown during the warranty period, repairs will be provided free of charge by the manufacturers. To be able to benefit from the product warranty, you are requested to keep the purchase invoice.

With the exception of a non-conforming product or payment for the return, the costs and risks associated with the return of the defective product are the responsibility of the customer.

To ensure the steps to follow regarding the after-sales service for any problem or failure on a product, you can contact us by email.

We especially draw your attention to the fact that proof of a failure caused by negligence, deterioration or improper use would render the manufacturer’s warranty ineffective. In this specific case, the product may be returned to you as is, or repaired upon acceptance and prior payment of an estimate established by the manufacturer.

Nominative data

Hervé ROY – ORGALIK reserves the right to collect data on the customer, in particular by the use of cookies.

The personal information requested from the customer is essential for the processing and delivery of orders, the preparation of invoices and any warranty contracts. For these purposes, this information may be communicated to the contractual partners of Hervé ROY – ORGALIK.

The customer can oppose such a communication and in accordance with the law “Informatique et Libertés” (law of January 6, 1978), he has a right of access, modification, rectification and deletion of the data which him. concern by contacting Hervé ROY – ORGALIK by email:

Signature and proof

The computerized registers, kept in the computer systems of Hervé ROY – ORGALIK under reasonable security conditions, will be considered as proof of communication of orders and payments between the parties.

In all cases, the online supply of the credit card number and the final validation of the order will be worth proof of the entirety of the said order in accordance with the provisions of the law of March 13, 2000 and will be worth due to the sums incurred by the seizure. items listed on the order form. This validation is worth signature and express acceptance of all operations carried out on the site.

The conservation and archiving of transactions

The archiving of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy in accordance with Article 1348 of the Civil Code.

Intellectual property

Hervé ROY – ORGALIK is the holder of the intellectual property rights on the Site and the right to distribute the elements appearing in the catalog of the electronic store and in particular the photographs for which it has obtained the necessary authorizations from the persons concerned. Consequently, the partial or total reproduction, on any medium whatsoever, of the elements composing the site and the catalog, their use as well as their making available to third parties are strictly prohibited.

All the elements of the Site, whether visual or sound, are protected by copyright, trademarks or patents. They are the exclusive property of Hervé ROY – ORGALIK. The customer who has a personal website and who wishes to place, for personal use, on his site a simple link directing to the reception of the Site, must obligatorily ask the authorization of Hervé ROY – ORGALIK. In this case, it will not be an implicit affiliation agreement. On the other hand, any hypertext link referring to the Site and using the technique of framing or in-line linking is strictly prohibited. In all cases, any link, even tacitly authorized, must be withdrawn at the simple request of Hervé ROY – ORGALIK.

The entire contract

In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or by a court decision, this can in no way affect the validity and compliance with these general conditions of sale.

Jurisdiction and applicable laws

These conditions are subject to French law and in particular according to articles 46 and 48 of the New Code of Civil Procedure (NCPC) when the co-contractor does not have the status of trader.

In this case, the consumer can take legal action, in addition to the place where the defendant lives, with the jurisdiction of the place of actual delivery of his order.

In the case of a co-contractor having the quality of trader, these conditions are subject to French law. The attribution of jurisdiction in the event of a dispute, and in the absence of an amicable agreement between the parties, is given to the competent courts within the jurisdiction of the head office of Hervé ROY – ORGALIK notwithstanding plurality of defendants and / or call in guarantee, even for the emergency procedures or interim proceedings or by request.